Support
Frequently Asked Questions
Clear answers about services, pricing, process, payments, and how we work — 30 questions.
We provide website development, mobile application development, UI/UX design, API integrations, e-commerce builds, and ongoing digital product support for startups and growing businesses.
Yes. We deliver custom websites and mobile applications, and we can support both tracks in one roadmap when your product needs a shared design system and backend.
Absolutely. We audit your current site, keep what works, and redesign or rebuild the rest for speed, clarity, SEO structure, and conversion.
Yes. Our Premium and Custom website plans include e-commerce features such as catalogs, carts, checkout flows, and secure payment integrations.
Yes. We integrate APIs and third-party services including CRM, analytics, marketing tools, and payment providers as defined in your plan.
Our focus is product development (web and app). We can advise on SEO/SMM foundations inside a project and coordinate with marketing partners when needed.
Plans are billed hourly. Website plans start at $140/hr and application plans at $190/hr, with Basic, Standard, Premium, and Custom tiers.
Website design, core UI, basic features such as forms/auth foundations, email support, one revision, and progress reporting with QR results twice a month.
Choose Custom when scope is unique, timelines are aggressive, or you need dedicated consultation, specialized integrations, and priority delivery beyond a standard package.
Yes. After we understand your goals and scope, we provide an estimate of hours and timeline so you know the expected investment before kickoff.
Development rates cover design and engineering. Hosting, domains, app store fees, and third-party SaaS subscriptions are billed separately unless agreed in writing.
Send a message through our Contact page with your project goals. We’ll reply quickly, clarify scope, recommend a plan, and outline next steps.
We confirm requirements, share a clear plan, collect brand assets, align on milestones, then begin after the initial payment and written agreement.
Timeline depends on scope. Smaller brochure sites can move quickly; feature-rich websites and apps take longer. We set milestones and update you throughout.
We provide structured progress updates, including results reporting with QR codes twice a month on active packages, plus demo links at each milestone.
Basic plans include one revision round. Higher tiers expand design flexibility and support. Additional revision rounds can be scoped if needed.
Business goals, preferred references, content/assets if available, feature priorities, and decision-maker availability for feedback windows.
Upon full payment, work products created for your project belong to you, as stated in our Terms & Conditions. We retain rights to pre-existing tools and methodologies.
Standard terms are 50% prepayment before work begins and 50% upon completion, with completion defined by delivery and approval as described in our Terms.
If payment is overdue beyond the terms in our Agreement, we may pause delivery and restrict access to work results until the balance is settled.
Yes, through written mutual agreement. Scope, timeline, and cost adjustments are documented before additional work proceeds.
We select modern stacks based on project needs — commonly Next.js, Node/Express, PostgreSQL, and mobile-ready architectures with secure APIs.
Yes. We structure pages for crawlability, metadata, performance, semantic HTML, and clean URLs so your site is ready for search visibility.
Yes. Every website and interface we ship is designed and tested for phones, tablets, and desktops.
Support level depends on your plan — from standard email support to priority assistance. Ongoing maintenance retainers can be arranged after launch.
We can prepare builds and guide release submissions. Store accounts and review fees remain under your ownership unless otherwise agreed.
GO-ART LLC operates under California law, with dispute resolution centered in San Diego, California.
Go-Art was founded on April 1, 2023, and collaborates closely with DOSHE LLC across digital and brand initiatives.
Our partner work includes brands such as DOSHE LLC, Entire.today, and SD Appliance. Visit the Partners page for highlights.
Use the Contact page to send your name and message. We monitor inquiries carefully and reply as soon as possible.
Still have a question?
Tell us about your project and we’ll help you choose the right plan.
Contact us